Privacy policy

Last updated: November 11, 2024

This Privacy Policy describes how AceTex (the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from acetexny.com (the "Site"), use our services, or otherwise communicate with us (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us, such as:

  • Contact information: Name, address, phone number, email address.
  • Order information: Billing and shipping address, payment information, order history.
  • Account information: Username, password, security questions.
  • Shopping information: Items you view, add to your cart, or wishlist.
  • Customer support information: Communications with our team.

We also automatically collect information about your interaction with the Services using cookies and similar technologies, such as:

  • Device information: IP address, browser type, operating system.
  • Usage data: How you use our Site, including pages visited and links clicked.

We may also obtain information from third parties, such as Shopify and payment processors.

2. How We Use Your Information

We use your information to:

  • Provide and improve services: Process orders, manage accounts, provide customer support.
  • Marketing and advertising: Send promotional emails, display targeted ads.
  • Security and fraud prevention: Detect and prevent fraudulent activity.
  • Communicate with you: Respond to inquiries, provide updates.

3. How We Share Your Information

We may share your information with:

  • Service providers: Companies that help us with payment processing, shipping, data analytics, and other essential functions.
  • Business partners: Shopify and other partners who help us provide and improve our services.
  • Legal authorities: When required by law or to protect our rights.

4. Cookies

We use cookies to improve your experience on our Site. You can usually modify your browser settings to block cookies, but this may affect the functionality of our Site.

5. User-Generated Content

Any content you post on our Site, such as product reviews, is publicly accessible.

6. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

7. Children's Privacy

Our Services are not intended for children under the age of 13.

8. Security

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to opt out of marketing communications and the sale or sharing of your information.

10. International Users

Your information may be transferred to and processed in countries other than your own.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@acetexny.com
  • Phone: +1 (917) 749-7864
  • Mail: AceTex LLC, 71 West 47th Street, STE 701, New York NY 10036, United States